Baur au Lac

Baur au Lac is an absolutely beautiful and luxurious hotel. It is very comfortable and incredibly located within a few minutes walking to multiple tram stations - very easy to get around the city. Our bags got lost by the airline and Baur au Lac helped with laundry service for our limited belongings. Snacks and waters in the refrigerator were included which was nice. The air conditioning worked well (it was pretty warm in Zurich while we were there). While we didn't get a chance to eat there, the restaurant out front looked wonderful. Our room was a far walk from the front desk but we were tucked down on the canal so we could watch the swans floating by which was so lovely. We informed them we were there for a celebration so they brought us cake and wine - so sweet!

This is my second time staying at this amazing hotel! I loved everything about the hotel, from room service, concierge, food (restaurants & in-room), facilities, and much more. I look forward to planning a summer trip to enjoy the outdoor terrace and garden as well as experience a unique excursion aboard Tugenia.

I like the location of the property it is centrally located in Zurich walking distance to popular places around zurich close for shopping Near the tram and train station it is also near the Christmas markets around. I like how the staff are all very helpful from the welcoming team concierge front office interns who helped me during my stay. they were all very accomodating and was able to cater to all of my request. was traveling alone but they managed to make me feel home. to the concierge team very efficient and thanks for helping me for my lunch reservation it is very hard to book for a restaurant in Zurich so Manuel if I’m not mistaken helped me. though not only this but with a lot of things like shipment to my home town, nearest church and all. was very kind and helpful.

Everything ! Beautiful, Stylish, Elegant. The interiors are memorable and well-planned, extremely welcoming and helpful Stuff. This hotel Feels like home but Better . Room are spacious and big as apartment has separated entrance to the bathroom and wardrobe room which makes stay absolutely luxurious and relaxing

Every thing was perfect , it is historical beautiful hotel centrally located close to shopping street , the lake and tourist attractions. The staff are very professional at the reception , concierge and room service . They have very beautiful restaurant overlooking the lake at the hotel Gardens. The rooms are very nice good size well equipped . I stay many times in this hotel because it is the best hotel in Zurich in my opinion . I would like to thank Mr Germy at the concierge for his help and all the hotel staff because I had comfortable stay .